Welcome to aromaflavours.com. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully. If you do not agree to any part of these Terms, you must not use the Site.
1. Definitions
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“Company,” “we,” “us,” or “our” refers to Aroma Flavours and Bharat Merchandise.
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“Site” refers to the website www.aromaflavours.com.
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“User,” “you,” or “your” refers to any individual who visits, browses, or makes a purchase from our Site.
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“Products” refers to any goods offered for sale on the Site, including but not limited to essential oils, flavors, and fragrances.
2. Eligibility
By using this Site, you affirm that you are at least 18 years old or the age of majority in your jurisdiction. If you are under the age of 18, you may use the Site only with the involvement and consent of a parent or guardian.
3. Account Registration
To purchase products, you may be required to create an account. When registering, you agree to:
- Provide accurate, current, and complete information.
- Maintain the confidentiality of your login credentials.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to terminate your account at any time if we suspect fraudulent activity, breach of these Terms, or illegal behavior.
4. Orders and Payments
a. Order Acceptance
All orders placed through the Site are subject to acceptance by Aroma Flavours. We reserve the right to refuse or cancel any order for any reason, including:
- Unavailability of products.
- Errors in pricing or product information.
- Suspected fraudulent activity.
b. Pricing and Payment
Prices for products are listed in Indian Rupees (INR) unless otherwise specified. We reserve the right to change prices at any time without prior notice. Payment for products must be made at the time of purchase. Accepted payment methods include:
- Credit and Debit Cards (Visa, MasterCard, etc.)
- UPI and Net Banking
- Other payment gateways as available at checkout.
Once an order is confirmed, we will send you an email with the order details. If there are any issues with payment or order processing, we will notify you.
5. Shipping and Delivery
Our Shipping Policy outlines the terms for shipping, including delivery times, charges, and international restrictions. Aroma Flavours is not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
6. Returns and Refunds
Please refer to our Returns and Refund Policy for details regarding product returns, exchanges, and refunds.
7. Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, product descriptions, and trademarks, is the property of Aroma Flavours or its content providers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content without our prior written consent.
8. Use of the Site
You agree not to use the Site for any unlawful purposes or in violation of these Terms. Specifically, you agree not to:
- Engage in any activity that disrupts or interferes with the Site’s functionality or security.
- Upload or distribute malicious software or viruses.
- Use the Site to transmit unauthorized advertising, spam, or other unsolicited messages.
- Attempt to access unauthorized parts of the Site or other users’ accounts.
We reserve the right to monitor, restrict, or terminate your access to the Site if you engage in any prohibited behavior.
9. Product Descriptions and Accuracy
We strive to ensure that all product descriptions, images, and prices listed on our Site are accurate. However, we do not guarantee that all information is free of errors or complete. If you receive a product that does not match the description, please contact us for a return or refund in accordance with our Returns and Refund Policy.
10. Limitation of Liability
To the maximum extent permitted by law, Aroma Flavours and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:
- Loss of revenue, profit, or data.
- Damage to your devices or data due to the use of the Site.
- Delays or interruptions in delivery or services caused by external events beyond our control.
Our total liability for any claim arising from your use of the Site or purchase of products is limited to the amount paid by you for the product in question.
11. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:
- Fitness for a particular purpose.
- Non-infringement.
- Accuracy, reliability, or completeness of content.
We do not guarantee that the Site will operate uninterrupted or error-free, nor that any defects will be corrected promptly.
12. Indemnification
You agree to indemnify, defend, and hold harmless Aroma Flavours, its affiliates, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising out of:
- Your use of the Site or purchase of products.
- Any violation of these Terms by you.
- Any infringement of third-party rights due to your actions on the Site.
13. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of the linked website or service. We are not responsible for the content, privacy policies, or practices of third-party sites.
14. Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala.
16. Modifications to These Terms
We may revise these Terms from time to time. Any changes will be effective immediately upon posting to this page, and your continued use of the Site after changes have been posted will constitute your acceptance of the revised Terms. We encourage you to review these Terms periodically.
17. Termination
We reserve the right to terminate or suspend your account and access to the Site without prior notice if you breach these Terms or engage in activities that harm the Site, our customers, or our business. Upon termination, your right to use the Site will immediately cease.
18. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
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Email: aromaflavoursindia@gmail.com
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Phone: +91 8086000135
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Address: Aroma Flavours, Bharat Merchandise, Adenz Arcade, IV/300 III, opp. St Peter’s College New Block, Kolenchery, Ernakulam, Kerala 682311, India
By using aromaflavours.com, you acknowledge that you have read and understood these Terms and agree to be bound by them.
This Terms and Conditions page is designed to provide legal protection for your business and clarity for your customers. Adjust any specific sections as necessary for your business operations or legal needs.
